Shipping policy

Shipping Policy
At Vynera, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During sale periods or high-demand seasons, processing times may be slightly extended.
2. Shipping & Delivery
We offer shipping across India.
Estimated delivery time is 3–7 business days after dispatch, depending on your location.
Delivery timelines may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS (if applicable).
You can use the tracking details to monitor your shipment status.
4. Incorrect Address
Customers are responsible for providing accurate shipping information.
Vynera will not be responsible for delays or failed deliveries due to incorrect or incomplete addresses.
5. RTO (Return to Origin)
If an order is returned to us due to:
Incorrect address
Customer unavailable
Refusal to accept delivery
Multiple failed delivery attempts
The customer will be required to pay a ₹100 reshipping fee before the order can be dispatched again.
6. Damaged or Lost Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.
In case of a lost shipment, our team will coordinate with the courier partner and provide assistance.
Contact Us
For any shipping-related queries, please contact us:
Email: shopvynera1601@gmail.com
Website: shopvynera.in
Thank you for shopping with Vynera! 💎✨